FAQ
Frequently Asked Questions (FAQ)
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How do preorders work?
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When you place a preorder, you are securing an item before it is officially released or produced.
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Preorders ensure you’ll receive the item once it’s available, as quantities may be limited.
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Preorder items typically ship on or around the date specified in the product description. We will notify you of any delays or changes to the estimated shipping time.
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Payment for preorder items is collected at the time of purchase, and once the product ships, you will receive a tracking number.
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What size should I get?
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Our products are true to size. If you're looking for an oversized fit, we recommend sizing up for a loos-er, more relaxed look.
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If you prefer a more fitted look, we suggest sticking with your usual size.
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To ensure you pick the perfect size, please refer to our size chart available on the product page for measurements.
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How will I receive tracking information?
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For in-house products, you’ll receive tracking information within 24 hours of your order being shipped.
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For Direct-to-Garment (DTG) produced items, please allow us extra time as these are produced in limited quantities and not mass-produced. We’ll send tracking information as soon as your item is ready to ship.
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If you have any questions or need assistance with tracking, feel free to reach out to our customer service team.
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